S H I P P I N G P O L I C Y
For in-stock items, please allow 3-5 business days for shipping arrangement.
For pre-order items, normally it takes 14 business days for shipping arrangement.
Please note that this is not a guaranteed time frame and delays may occur.
D E L I V E R Y P O L I C Y
We currently using either CXC Express or S.F. Express for delivery.
Free delivery will be offered only if purchase more than HKD$800, otherwise, delivery cost is on flat rate basis.
R E T U R N & R E F U N D P O L I C Y
We do not accept return and refund request only if damaged item had been found, please provide us the supporting photos within 7 days after delivery.
If your refund is approved, we will refund to your credit card or by bank deposit. You will receive the credit within 7 days, depending on your card issuer policies.
P A Y M E N T M E T H O D
We accept Visa and MasterCard cards directly with the safe and secured Stripe payment gateway through our website. If you prefer to pay by ATM transfer / Payme / Alipay / FPS, feel free to let us know on whatsapp or Instagram.